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PAYMENT AND PRIVACY POLICY
General Conditions of Payment
a) Reservations and Payments
All courses must be booked in advance through our online platform.
Full payment is required at the time of booking to confirm your place.
Prices displayed are in Canadian dollars ($CAD) and include applicable taxes.
b) Subscriptions and Packages
Each subscription or package has a validity period specified at the time of purchase and must be used before its expiration date.
Packages are nominative and cannot be transferred to another person.
No refunds or exchanges are granted on subscriptions, except in exceptional cases provided for by Quebec consumer protection law.
c) Accepted Payment Methods
We accept payments by credit/debit card, bank transfer and secure online payments.
Privacy Policy
a) Collection and Use of Personal Data
As part of our services, we collect certain personal information necessary for managing reservations and communicating with our customers. This information includes:
First and last name
Email address and phone number
Booking and payment history
This data is used only for:
✔ Manage your bookings and payments
✔ Send you course confirmations and reminders
✔ Improve our services and your experience
b) Data Protection and Security
We maintain strict security measures to protect your personal information from unauthorized access, modification or disclosure.
Your data is never sold or shared with third parties for commercial purposes.
c) User Rights
In accordance with the Quebec law on the protection of personal information:
You have the right to access, modify or delete your personal information by contacting us.
You may request to stop receiving our marketing communications at any time.