RESERVATION POLICY
& CANCELLATION
By booking a session at Alinea Pilates, you accept the following conditions:
1. Booking sessions
All sessions must be booked in advance, subject to studio availability.
Reservations can be made online, by phone or in person.
For packages and subscriptions, sessions must be used before their expiration date.
2. Cancellation and modifications
Any cancellation or modification of reservation must be made at least 24 hours before the scheduled time.
Any late cancellation (less than 24 hours before the session) results in the loss of the session, which cannot be postponed or refunded.
In case of cancellation by the studio, the session will be postponed free of charge.
3. Delays and absences
Sessions start at the scheduled time. A delay of more than 10 minutes may result in denial of access to the course, with no possibility of reimbursement.
Any absence not reported will be considered as a session used.
4. Customer Commitment
By booking a session, the client acknowledges being in good physical condition to practice Pilates and agrees to follow the studio's safety instructions.
The studio reserves the right to refuse access to any person who does not respect the safety rules or ethics of the studio.
📌 For any questions or special requests, please contact us before purchasing or booking.