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STUDIO POLICY

Welcome to Alinea Pilates! To ensure an optimal experience for all our members, please review the following policies.

Reservations & Cancellations

  • All courses must be booked in advance through our online platform.

  • Cancellations must be made at least 24 hours before the start of the course to avoid losing the course.

  • Any late cancellation or absence will result in the loss of the course, which cannot be postponed or refunded.

  • Subscriptions and packages are personal and cannot be transferred to another person.

Payments & Packages

  • All payments must be made before classes begin.

  • Packages and subscriptions have a validity period specified upon purchase and are not refundable.

  • Promotions and discounts cannot be combined, unless otherwise indicated.

Punctuality & Course Delivery

  • Please arrive 5-10 minutes before class starts to get settled.

  • If you are late by 20 minutes or more, you will be denied entry to the course and the course will be lost.

Clothing & Hygiene

  • Non-slip socks are recommended for Reformer classes.

  • Wear comfortable, fitted clothing to facilitate movement and corrections.

  • Please bring a towel and a reusable water bottle.

Health & Safety

  • Inform your instructor of any medical conditions or injuries prior to class.

  • Alinéa Pilates is not responsible for injuries occurring outside the scope of the instructions given.

  • The studio reserves the right to refuse access to any person who does not respect the safety instructions.

Responsibility & Respect of the Studio

  • Please respect the space and equipment provided.

  • Any intentional damage to equipment may result in repair/replacement costs.

  • Alinea Pilates is not responsible for lost or stolen items.

We are delighted to welcome you and look forward to moving with you!
If you have any questions, please do not hesitate to contact us.

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